Orders from our store are typically delivered within 5 to 10 business days after printing begins. For international orders, transit will take approximately 1-3 weeks.
If your order has not arrived after 10 business days on domestic and 20 business days on international from the order ship date, please feel free to contact us at [email protected]
We’ll respond to your inquiry as soon as we can — typically within 24 to 48 hours.
Alternative methods:
- Create a ticket at https://teekoalaau.freshdesk.com/support/tickets/new
- Make a call to our hotline:
Please note that: Our hotline is available between 9 AM – 5 PM (UTC/GMT +10 hours), Monday to Friday.
You can also keep track of your orders on your account page.