The returned item is the case by case support.


Please feel free to contact us at contact@teekoala.com

We’ll respond to your inquiry as soon as we can — typically within 24 to 48 hours. 


Alternative methods:

  1. Create a ticket at https://teekoalaau.freshdesk.com/support/tickets/new
  2. Make a call to our hotline:
    Please note that: Our hotline is available between 9 AM – 5 PM (UTC/GMT +10 hours), Monday to Friday. 


NOTE: If you don’t receive our Customer Service team’s response for an extended period of time (24 hours on weekdays, 48 hours on weekend), please check your Contact email’s Spam folder. Our emails may have been filtered incorrectly by your email server/provider.